General Terms and Conditions of Sale Order Acceptance George Fischer, Inc. (hereinafter "Seller") reserves the right to accept or reject any order. Possession of a price list by Customer does not constitute an offer to sell. Minimum Charge $100.00 net. Credit Approval Customer credit approval is required prior to any shipments. List Price, Discount or Freight Charges List prices, discount, and freight terms are subject to change without notice. All prices are F.O.B., Seller's factory or authorized warehouse at Seller's discretion. Products listed hereon will be invoiced at price prevailing at time of shipment. Standard Terms Net 30, 2% 15 days. No unauthorized deductions allowed. Invoices past due sixty (60) days are subject to interest at the annual rate of 10%. Mode of Shipment or Packaging Seller reserves the right to ship orders in the most economical manner. However, where Customer requests special packaging or handling, any additional cost will be the responsibility of the Customer. Taxes Any and all sales taxes, Manufacturer's taxes and/or other charges levied or imposed by any governmental authority, foreign or domestic, upon any merchandise sold or contracted to be sold shall be paid by Customer and added to the purchase price unless satisfactory and appropriate tax exemption certificates are supplied to the Seller. Cancellations or Add-ons Cancellation or modifications of orders must be consented to by Manufacturer in writing. Since all orders are individually entered for processing immediately upon receipt, Seller reserves the right to charge back to the Customer costs incurred from either cancellation of the order, change of the order or of any item on the order. Seller also reserves the right to consider all order add-ons as new orders and subject to all terms and conditions. Signet products can only be added to orders the same day the order was entered. Distributors may cancel entire orders or entire line items on Signet orders up to the day it ships. Product Changes Seller reserves the right to alter, modify or redesign its products without any obligation to replace Products previously shipped. Delivery Customer is advised that quoted delivery dates or schedules are based on estimates at the time of quotation and that Seller will devote its best efforts to meet such schedules. However, Seller assumes no liability for additional cost or damages resulting from late deliveries. For Signet, extended lead-time products will be delivered within 7 to 10 days, if the material is available. However, if material is not available, customer service will advise the lead-time within 48 hours (2 working days) of the order entry. Freight Terms In the continental USA: Full freight will be paid on PVC, CPVC, Fuseal, PPRO-Seal, Contain-It, Polypropylene, and Natural Polypropylene pipe orders over $1000.00 net; PVDF pipe orders over $3000.00 net. For fittings and valves, full freight will be allowed for orders over $1000.00 net or more. Freight allowed orders will be sent by a designated carrier or GFI's choice. All Signet products are shipped F.O.B. El Monte, California. Unless otherwise specified, shipments are UPS surface; prepaid and added to the invoice. Additional charges will be made for special handling and air freight when requested. Transfer of Ownership Title to merchandise passes at point of shipment. Claims for damaged merchandise should be made to carrier. Damage, Loss or Shortage Claims Common carrier or motor freight shipment must be inspected for damage, loss or shortage upon receipt by consignee prior to acceptance from carrier. Any damage or loss claims must be made to the carrier. Seller will not be liable in any manner for damage or loss caused to a shipment by a common carrier. Shortage of material claims regardless of "mode of shipment" must be submitted in writing to Seller within fifteen (15) days of invoice date. In the event of such claims, Customer shall be required to make timely payment to Seller of any amount which is undisputed or not subject to such claims. Returned Materials Effective January 1, 1998 A 25% restocking charge is applied to all material returned. If re-packaging is required on items returned, an additional 10% is added to the restocking charge. Credit will be allowed at the lowest price in effect during the previous twelve (12) months, unless a higher price can be substantiated by the distributor. The minimum acceptable return is $100 net. For credit returns, a copy of the original GF invoice must accompany the shipment. Material with an invoice date in excess of one (1) year cannot be returned. All merchandise returned to GFI stock must be in "like-new" condition. All returns must be accompanied by a GFI Return Material Authorization (RMA) form. Obtain the RMA by calling the GFI Customer Service Department. Information required is original customer purchase order number, GFI invoice number and date of purchase. Material arriving at GFI without an RMA will be returned to the customer/distributor, freight collect. RMA numbers should be referenced on all customer shipping documents. RMAs must be received within 30 days of issuance. RMAs are void after 30 days and a new RMA must be issued. If the pipe, fitting or valve has been exposed to the process and is being returned for evaluation, an Application Data Sheet must be completed and returned to GFI before an RMA is issued. Contact GFI Customer Service or the Product Manager to request the Application Data Sheet. Additionally, a Material Safety Data Sheet (MSDS) will be required with the shipment (See Hazardous Material Shipping Policy). Returns must be shipped freight prepaid. No collect shipments will be accepted by GFI. Only items identified on the Master Distributor Price list (for Signet, 10-day lead time products) shall be acceptable for return and credits. Extended lead time products, special order, non-stock or obsolete material cannot be cancelled or returned. Solenoids valves, pH and ORP electrodes are non-cancelable and non-returnable. Restocking charges and prepaid freight do not apply to warranty defective merchandise or returns due to GFI order entry or shipping errors. GFI must be advised of shipment errors within 15 days. All restocking charges are subject to review of merchandise by GFI. Force Majeure Seller shall not be liable for any delays in making delivery where occasioned by strikes or difference with workmen or by any causes beyond the control of Seller, such as but not limited to fires, floods, accidents, action of any governmental authority, or shortages of labor, energy, raw materials, production facilities or transportation. Where delays or failures of delivery are caused by labor difficulties, Seller shall not be obligated to seek or obtain any settlement which, in Seller's sole judgment is not in Seller's best interest. Warranty Seller's Products are carefully inspected for manufacturing defects; however, it is not always possible to detect hidden defects. Said Products are warranted only to the extent that Seller will replace without charge. Products proved to have manufacturing defects within six (6) months / Signet products twenty-four (24) months of the date of shipment thereof and provided Seller has been given an opportunity to inspect the Product alleged to be defective and the installation or use thereof. NO WARRANTY IS INCLUDED AGAINST ANY EXPENSE FOR REMOVAL, REINSTALLATION OR OTHER CONSEQUENTIAL DAMAGES OF ANY NATURE ARISING FROM ANY DEFECT. THE WARRANTIES SET OUT ABOVE ARE THE ONLY WARRANTIES MADE BY SELLER AND ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES IMPLIED BY ANY COURSE OF DEALING OR USAGE BETWEEN THE PARTIES ARE EXPRESSLY EXCLUDED. Return to top of page [ Company Information ] [ Engineering Information ] [ Dimensional Data & Pricing ][ Local Sales Support ] [ Application Tips ] [Product Training]
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